Shipping Policy

At LLB Jewelry, we are committed to getting your order to you as quickly and carefully as possible.

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Processing & Shipping Times

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All orders are shipped from Naicam, Saskatchewan, Canada.

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Please allow 6–8 weeks for your order to be processed and delivered. While many orders arrive sooner, delivery timelines can vary, and we are unable to guarantee an earlier arrival date.

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We appreciate your patience as we carefully prepare and ship your pieces to ensure they arrive in excellent condition.

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Shipping Updates

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Once your order has shipped, tracking information (if applicable) will be provided so you can follow your package’s journey.

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Please ensure all shipping information is entered correctly at checkout. We are not responsible for delays or delivery issues caused by incorrect addresses provided by the customer.

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Damaged Items

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We take great care in packaging every order. However, if your item arrives damaged, please contact us as soon as possible upon receiving your package.

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To help us resolve the issue quickly, please include:

• Your order number

• A description of the issue

• Clear photos of the damaged item and packaging

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We will review the situation and work with you to find an appropriate resolution.

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Questions?

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If you have any questions regarding your order or shipping, please visit our Contact Us page or reach out to us directly.